Visitation Guidelines


Our priority at Saratoga Hospital is to keep all of our patients, our staff, and our community safe. Our visitation policy reflects this ongoing effort, and also respects the most current public health guidelines: to safely manage the number of people in the hospital to reduce the potential spread of the COVID-19 virus. We recognize this effort must also be in balance with patient care needs. 

Patient visitation will be determined by each patient or their designee or the patients care team based on patient care needs:

  • Respect patient wishes
  • Respect each patient’s medical condition
  • Respect each patient’s care plan where these visits will provide therapeutic benefit to the patient

This policy supports our continuing process of allowing compassionate exceptions on a case-by-case basis. 

We offer and encourage technology-based options to connect with patients in the hospital as an option. Please inquire about options by contacting the patient’s care unit at 518-587-3222 and request to speak with the charge nurse.

Compassionate Exception Rules

  • Masks must be worn by visitors at all times, while on hospital property - including patient rooms
  • Masks must be worn appropriately, covering the nose and mouth; depending upon a patient's condition, additional personal protective equipment (PPE) may be required. The patient care team will provide information to visitors regarding hand hygiene and the potential risks/benefits to visitor presence. Visitors who fail to wear a mask will be asked to leave the facility. 
  • Visitors must use the Main Hospital Entrance to enter and exit the building up until 5 PM
  • When approved visitation is after 5 PM, visitors should use the Emergency Department Entrance
  • Visitors will be screened upon entering the building; this will include temperature screening, symptom check, and high-risk COVID-19 behavior/quarantine questions. If the visitor has been vaccinated and two weeks have passed since their vaccination they will be allowed to visit without a full screen. Visitors will not be allowed to visit if they are ill, have COVID-19 symptoms, or have participated in high-risk COVID-19 activities.
  • No visitors on quarantine will be allowed to visit
  • All visitors must check-in at the registration desk after screening to receive their visitor badge; visitors may be requested to show a photo ID
  • The visitor badge will identify the approved destination; this badge must be worn during the entire length of the visit and must be worn above the waist
  • Visitors must go directly to their destination
  • Visitors will not be allowed to visit the cafeteria, gift shop or any location other than the approved destination
  • Visitors must perform hand hygiene before entering and when exiting the patient's room 
  • Visitors may not eat or drink in the patient's room

Separate visitation guidelines are established for the following departments:

  • Mother/Baby Unit
    • Visitation is not permitted at this time, with the exception of labor support (father of the baby, partner, or other designated support person).
  • Radiation Oncology Center (ROC)
    • Limited to one support person at the time of initial consultation.
  • Surgical Services
    • Compassionate exceptions for patients with a demonstrated need will be managed during the pre-procedure phone call.

This "no visitors" policy also applies to:

For more details on these separate guidelines, please call 518-587-3222. 

We will continue to provide compassionate exceptions on a case-by-case basis. Saratoga Hospital reserves the right to modify this policy. Visitation rights can be rescinded at any time.

Saratoga Hospital and Saratoga Hospital outpatient facilities shall respect the rights of patients to choose who may visit/accompany them when they are hospitalized or seen in an outpatient setting.

Visitors will not be restricted, limited, or otherwise denied on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, age or disability. The patient has the right to withdraw or deny his/her consent to receive specific visitors.

It is not possible to anticipate every instance that may give rise to a clinically appropriate rationale for a restriction or limitation. Our staff will exercise their best clinical judgment when determining when visitation is, or is not, appropriate. Clinical judgment will take into account all aspects of the patient's health.

Updated January 10, 2022